CTC Associates - About Us

"We strive to develop relationships that facilitate growth in others, resulting in growth in ourselves."

CTC Associates specializes in facilitating the unique and complex transition needs of dentists and other oral health care specialists. CTC Associates expertise is centered in practice sales, associateships, partnerships, office sharing arrangements, and the like. Whether you are interested in bringing on an associate, relocating or retiring--or if you are just looking to take your practice to the next level--trust CTC to provide you with the tools, information and guidance to make it happen and make it happen successfully.

Experience: CTC has facilitated the successful transition of nearly 600 dental and dental specialty practices during its 17-year history. A recent survey of past clients (both buyers and sellers) revealed that more than 97% were satisfied or very satisfied with the results of their transition. Consequently, all of those respondents indicated that they would recommend CTC Associates to a colleague who is contemplating a future transition of his/her practice.

Service: Your practice is likely the most valuable asset you now own or will own. Obviously when it comes to making a transition of your practice, regardless of the type, you need someone you can trust to provide you with honest, timely and professional guidance. We strive to provide you with everything you need to make your practice transition as easy and profitable as possible. Our goal is to provide you with the tools and knowledge to bring about a win-win transition, i.e., a transition that benefits both you and the other party.

We work closely with you, and any of your professional advisors, to ensure that your needs are well understood and that the proper strategies are implemented to meet those needs. We seek to mitigate your risk and tax liability while striving to provide with the best financial return possible. We are driven by a desire to develop and maintain an open, trusting relationship with you, and help you develop the same kind of relationship with the other party. In short, we walk you through the transition process each step of the way.

It is this unmatched dedication to our clients that has earned us a favorable reputation and the recommendation of numerous clients. To that end, we are prepared to help you meet the most demanding transition needs with solutions backed by expertise, experience and personalized service.

An overview of the services we offer and the benefits these services provide you can be found here: Our Services

Value: We believe in offering services of great breadth and quality as well as a high level of integrity at a price that is reasonable. Most transition consultants or brokers take a commission equal to 10% of the selling price for practice transition services that amount to little more than appraising the practice and locating a buyer. Their fees can range from $25,000.00 to $50,000.00 or higher.

In contract we charge the seller of a practice an all-inclusive flat fee of between $15,000 and $20,000 (depending on the size and difficulty of the transaction) to complete a practice transition. (In cases of smaller practices, our fee will always be the lesser of $15,000 or 10 percent.) This fee includes an initial practice appraisal fee of $1,200 and contract drafting fees of $1,100. The remaining sum is due and payable only upon completion of transaction and is usually paid out of the down payment on the practice.

Over the years we have found this particular compensation method to be the most appealing to our clients for a couple of reasons: First, since we are almost always retained to value the practice, charging a flat fee allows us to be unbiased with our appraisal. This unbiased approach earns credibility and trust from prospective purchasers. Second, many doctors believe the work associated with transitioning a practice is uniform regardless of the size of the practice. With certain exceptions, this is true, so why should a consultant be paid more just because the practice is selling for more?

For a list of other significant ways in which CTC Associates differs from their competitors, click here: How We Differ

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Larry M. Chatterley, who has been consulting professionals for over 20 years, founded CTC Associates in 1988. Since that time, Mr. Chatterley has specialized in transitioning dental practices and serving the business and transition needs of dentists throughout the West. Randon J. Jensen joined him in 1999 and they have since expanded their services to cover most of the western United States including Colorado, Utah, Texas, Idaho, Wyoming, Arizona, and Nevada. In addition, they frequently consult practice buyers nationwide. As a result of their expertise, Mr. Chatterley and Mr. Jensen are frequently invited to lecture to professional clubs and associations on the topics of practice transitions, practice management, empowered leadership, and practice promotion. Consequently, they are the authors of several publications on practice transitions.

Mr. Chatterley graduated from Southern Utah State College with high honors. Prior to entering the transition business, he owned and operated an investment banking firm for 7 years in Denver, Colorado. Larry currently resides in Aurora, Colorado with his wife, Sarah. They have seven children and five grandchildren.

Randon Jensen, A native of Preston, Idaho, Jensen currently resides in Bountiful, Utah with his wife, Cami, and their two children. He graduated Magna Cum Laude from Utah State University with a Bachelor of Arts in Business Management. Prior to joining CTC Associates in 1999, Mr. Jensen worked in mid-level management for Wal-Mart Stores, Inc.

1. Does he/she take prompt action when you try to contact him/her?
2. How can they help me achieve my goals?
3. Is their service complementary to what I want to achieve?
4. Have I checked out their past performance and/or references?
5. Are their results consistent with their promises?
6. Does the consultant give me sufficient information so I can make good decisions about whether I should hire them or not?
7. Are the results worth the cost and time that I will invest?

For more questions to ask before hiring a broker, click here: Questions to Ask Before Hiring a Broker

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A. Establish a game plan (direction first, then velocity)

1. Goal- What are the things you want to accomplish?
2. Motive- Why are you doing this?
3. Role- How can you accomplish your stated goals?

B. Developing trust

1. Seek to understand. Truly understanding the other party’s needs leads to a climate of mutual trust and respect for both to act upon.
2. Plan activities together which will allow a positive relationship to develop.
3. Cultivate a sense of mutual trust by opening up to questions about your goals and needs (no hidden agenda).
4. Allow the relationship to fully develop before discussing business in earnest; thus enabling both to discuss “jugular” issues without being defensive.

C. Putting together agreements

1. Understand and define the other’s expectations.
2. Identify and verify key issues (not viewpoints).
3. Determine what results would constitute a fully acceptable solution.
4. Identify possible new options to achieve those results.

D. Maintaining a good relationship (Contracts don’t perform, people do)

1. Holding up your end of the agreement by providing meaningful feedback based on performance and by holding regular meetings with written notes of such meetings.
2. Maintain the relationship by reaffirming trust through effective communication.

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